Contact Us


AscendSMS is committed to providing a sleek and simple alternative to the over-engineered and overpriced software packages that currently dominate the market.

  • Cloud-Based Platform
  • Path to Free Model
  • Common Sense Design


7885 E. Kemper Road, Cincinnati, OH 45249


Questions and New School Inquiries

Please provide the number of PK and K-12 students.

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Help Desk Support and Login Credentials


“Contact AscendSMS

If you are already using AscendSMS and have a support inquiry, please contact us via the HELP DESK icon Help located in the upper right corner of the main toolbar within the application.

“Forgot username or password?”

If you are having difficulty logging in, please take advantage of our “Forgot your username or password” link available below the submit button for login credentials.

If you are still unable to proceed, please contact your school’s Administrator for further assistance.

“Can’t find your school?”

Your school’s AscendSMS account has its own unique URL. When your school signed up, they created this URL which is traditionally a variant or abbreviation of the school name in the following format:

You should have received an email from your school that provides the URL, your login credentials, and other useful information. Please contact your school’s administrator for further assistance in finding your school’s unique AscendSMS URL.